FRACTIONAL IT OPERATIONS LEAD · UK & EUROPE

Your startup's IT department, without the full-time hire.

One accountable owner for your devices, access, security and onboarding, at a fixed monthly fee instead of a €70k salary. Enterprise-grade IT, right-sized for a growing SaaS or Fintech team.

ISO 27001 aligned SOC 2 ready GDPR
12+Years hands-on IT
40%Faster onboarding
Enterprise-gradeHeineken · Tide · SpotMe

Platforms, tools & standards I run for clients

macOSKandjiJamf ProLinuxMicrosoft IntuneJumpCloudWindows OSWindows AutopilotMicrosoft Entra IDActive DirectorySSO & MFAConditional AccessMicrosoft 365Exchange OnlineSharePointGoogle WorkspaceCisco Meraki1PasswordLastPassDLPISO 27001SOC 2SOC 1GDPRITILServiceNowJiraGitHubPythonDockerSlackZoomNotion
Sound familiar?

Scale your team without the IT chaos

These don't go away on their own. They compound as you grow.

⏳

Slow, messy onboarding

New hires wait days for a working laptop. Wrong permissions, missing apps, bad first impression.

🔓

Access nobody owns

Ex-employees and old tools with access that was never cleaned up. You know it's a risk.

🧩

Held together with Google Docs

No process, no documentation, no structure. It works, until it really doesn't.

💸

Too early for a full-time hire

€60–80k/year for someone you don't need 40 hours a week. But you do need proper IT.

Not sure where yours stands? Find out in 10 minutes.

A clear score across what actually breaks: onboarding, access, device security and compliance. No commitment, no sales pitch.

78/100
✓Device management & MDM: solid coverage
✓Identity & access: SSO in place
!Offboarding: 3 ex-users still have access
!Documentation: no runbook if key staff leave
Get my IT Health Score →
What I handle

Everything your startup needs to run clean, secure IT

One person owning it all — without you building an internal team.

Free IT Assessment

Know exactly where your IT stands before something forces you to find out.

Device Management & MDM

Every laptop secured and configured before Day 1 — Kandji, Jamf, Intune, JumpCloud.

IT Operations Support

Your team's IT problems handled — without it becoming your problem.

Identity & Access

SSO, MFA and role-based access. The right people reach the right things — nothing more.

Automation & Security

ISO 27001 and GDPR readiness without enterprise consultancy fees.

Onboarding & Offboarding

New hire ready in minutes. Former employee locked out in seconds.

Documentation & Policies

IT that runs itself — and survives team changes — even when you're not looking.

Proof

Real results for real companies

Delivered for remote-first teams across Europe and the UK.

15 minOnboarding, down from 3–4 hrs
35%SaaS & IT cost reduction
50+Mac fleet hardened
ISO 27001Security & compliance covered
Zhivko Lefterov — Fractional IT Lead
Why founders hire me

Enterprise-grade IT, without the enterprise headcount or cost

When your team is 15, 30 or 50 people, IT is either quietly working or quietly costing you. Slow onboarding, access nobody owns, risk nobody's watching. My job is to make it the first one, so you stop thinking about it.

I'm Zhivko Lefterov. For over 12 years I ran IT in places where it simply had to work, at Heineken, Tide Business Banking and SpotMe. I built IT departments from scratch, hardened Mac fleets of 100+ devices, and shipped zero-touch onboarding and ISO 27001-aligned security. Since 2023 I've brought that same standard to SaaS and Fintech startups across the UK and Europe, as their fractional IT lead.

You get one person who owns devices, access, security and onboarding, at a fixed monthly fee instead of a €70k salary. I fix the structure first and the tools second, prevent problems rather than firefight them, and document everything so your IT keeps running whether I'm in the room or not. That's the whole point: IT you never have to think about, so you can get back to the product.

12+Years hands-on IT
40%Avg. onboarding time saved
Fixed feeNo full-time hire
UK & EURemote-first delivery
What people say

Trusted by the people who've seen the work

★★★★★

"His technical skills were evident as he automated compliance processes and improved endpoint management using JAMF, enhancing the team's efficiency. Reliable, proactive, and a valuable asset."

TR

Teuta Rechi

Client Partner — Tech Talent
★★★★★

"Zhivko can tackle any IT topic with ease. A highly skilled, dedicated professional and a great colleague. I highly recommend him to anyone looking for an IT expert."

JB

Jessica Bugeja

HR Regional Coordinator — LVMH group
★★★★★

"Process-driven and IT savvy. Handles a company's tech requirements like a great IT manager. Strong hands-on experience with JAMF Cloud, Intune and ServiceNow. Always responsive."

KM

Kalpesh Maisuria

Co-founder — Concat AI
The Field Radar

Field notes from running IT inside startups

What's actually working (and breaking) in SaaS & Fintech IT right now. Ungated, no fluff.

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Let's talk

Let's talk about your IT

Take the free IT assessment, or send a message and we'll figure out what your team actually needs. I reply within 24 hours.

Book a 30-min Call →
ISO 27001 aligned SOC 2 ready GDPR
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